When To Call A Record Retrieval Department

May 27 2014 | posted by LORR Team

Many law firms choose to delegate their record requests to an outsourced department because they know that enlisting the help of a professional record retrieval department can take a huge amount of pressure off the firm’s employees and caseload, freeing up time and resources. Not all firms can afford to use a retrieval service for everyrequest, however, so some lawyers are forced to be selective about when and how to use an outsourced service. If you are having trouble deciding whether you should use a record retrieval department for your current case, consider the following three scenarios which indicate the best times to look for outsourced help:

·  When you are understaffed – If there are only two or three other members on your staff and you are all working non-stop, don’t waste time on tasks like record requests. Hire a record retrieval department to ensure that your record needs are met while allowing you and your team to tend to more important matters.

·  When you are overloaded with cases. If your firm has a plethora of new cases, you probably have a lot of record requests to manage as well. Hire a professional department to make sure the records for your new cases don’t get overlooked. An outsourced record retrieval department will ensure that all records are produced on time and correctly.

·  When you are relying on a specific record for your case. If the outcome of your case depends on a certain record being produced, hire a professional service. They’ll know how to handle the request properly and make sure that it’s produced by your deadline.

If you find yourself in any of these situations, it may be time to enlist the help of a record retrieval department. Contact LORR today to learn more about our services or to order your record request.


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