5 Ways to Ensure Rapid Record Retrieval
May 26 2015 | posted by LORR Team
Does your case hinge on a medical record, employment papers, or some other form of official documentation? Are you on a tight deadline and in need of ensuring timely delivery of those records, or else your case could fail? Well, you might be in trouble. The records request process is very complicated and often time-consuming. If you want to get through that red tape quickly, you need to know exactly what you’re doing every step of the way. There’s no room for error.
If you’re not well-versed in records requests, and you want to ensure the most rapid record retrieval process, all hope isn’t lost. Here are five steps you can take to move your request through the pipeline quickly:
1. Have the right forms. Filing the wrong forms (or leaving a form out) can delay your request significantly. If you want to prevent this, do your due diligence, and make sure you know exactly what the custodian needs before sending in your request.
2. Know who to talk to. Become familiar with the records department at the facility you need records from. Who is the custodian or custodians in charge? Give them a call, introduce yourself, and make sure they know your name. They might be more willing to prioritize your request if you do.
3. Be prepared to pick up the phone. Like anyone, records custodians get overwhelmed and busy. When this happens, they may not prioritize your request the way you’d like. Don’t be afraid to call them up, check in, and ask about what you can do to speed up the process.
4. Study up on regulatory compliance. Make sure your request is in compliance with all applicable regulatory laws. HIPAA, for examples, is one you’ll need to contend with on medical records, so study up and make sure your request is up to par before you send it.
5. Hire a pro. The absolute best way to ensure rapid record retrieval is to hire a professional retrieval department. They’ll know the proper forms, custodians, and processes to get the job done quickly and by the deadline.
Do you need rapid record retrieval on your current case? Then contact the experts at LORR today. We’re here to help.