What Is Involved in Medical Records Retrieval?

Nov 16 2015 | posted by Giles-Parscale

No record request is simple, with each requiring loads of paperwork, forms, and time on the phone with records custodians, but in the grand scheme of things, there’s only one type of record that’s particularly difficult to obtain: medical records.

Why Medical Records Retrieval Is More Difficult

You see, medical records retrieval is a little different than other records requests, simply because of the sensitive information these records hold. In fact, there’s even an additional regulation we must comply with when requesting them. It’s called HIPAA, or the Health Insurance Portability and Accountability Act, and it governs how medical information can be transferred, transmitted, and passed on.

Because of HIPAA, we must get all patients to sign a release form, allowing us to get medical records on their behalf. If this isn’t possible, a court order or subpoena is required, and this can take a little bit more time to secure. We also need evidence showing that it’s necessary to a case – something we often must work with lawyers to obtain.

As medical records play a huge role in personal injury cases – one of the most common lawsuits in our country – hospitals, doctor’s offices, and medical facilities are often bogged down with these requests, and records custodians are unable to obtain them in a timely manner. This is when it helps to use a retrieval professional with industry connections. The more familiar they are with a custodian, the more likely they can get a request prioritized and moved up the chain of command.

Need Medical Records Retrieval?

If you’re in need of medical records retrieval, don’t risk it and go it alone. Making one mistake could cost you that crucial piece of evidence you need. Instead, contact the experts at LORR. With decades of experience and close relationships with many medical facilities and custodians across the state, we can help obtain your records quickly and affordably. Submit your request online now to get started.